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5

Quick repair, great staff, good location. They won my business!

Hi Patricia,Thanks for giving us a shot and this kind of review. We appreciate you.Thank you so much,Erin

- Pearl City Auto Works
5

Outstanding & friendly service

HI Mr. Yamamoto,We love to take care of you. Thank you your support. We appreciate it!Thank youErin

- Pearl City Auto Works
5

Great experience...They made sure they took care of the problem and took the time to explain what happened each time! :)

We always want you to have a great experience.Thanks Michael

- Pearl City Auto Works
5

Took truck in for engine light problem. They called us to inform the problems that needed to be fixed and asked if we wanted to go ahead. When job was completed they gave us a call. At that time I asked if they had time to replace a headlight bulb for another car, which was discovered that morning. They were very helpful and were able to fit me in the same day.

Thank you for the great review. We love to help in any way we can. Thank you so muchErin

- Pearl City Auto Works
5

Pearl City Auto Works' technical people are very professional, do excellent work and very patient when answering my questions. When found, they will inform me of areas on my car that needs repair and if possible, which problems are not serious so that they do not have to be worked on for now. They also recommend ways to keep my car in good condition.Their owner, Erin, and office staff is always friendly, explain the cost (which is reasonable) in detail and try very hard to give me an appointment as soon as possible. Erin also expects excellent work from her associates, that they conduct themselves professionally, and that their work area is always safe and clean. I want to go to a car repair shop that will give me top quality work, fair price, and where I feel I am being treated honestly. Pearl City Auto Shop is the place I have experienced this.

5

I was treated very well even tho I had not made an appr.

I'm so glad to hear this Jean. We look forward to treating you well in the future. Thank you so muchErin

- Pearl City Auto Works
5

The mechanics & staff at PCAW always bad ass!! Great service & excellent knowledge as usual! Mahalo!

Hey TinoWe just love you. You are such a pleasant customer. Thank youErin

- Pearl City Auto Works
5

Customer service, repair, and expertise were outstanding! Despite the new online technology and younger workforce (since my parent's generation), Pearl City Auto Works still provides the same honesty, hard work, great value, and smiles of the past. We want to personally thank Shay and Keoki for keeping to the highest standards in the automotive maintenance industry and look forward to visiting this business for generations to come!

Hey TroyWe are pleased to have served you with "old school" standards. We are glad to get such a great review. Thank you so muchErin

- Pearl City Auto Works
5

Really good service!! Excellent information on what was done and what needs to be done to keep the car in good running condition. I appreciate your honesty and being ethical with your customers.

HI FrancisWe appreciate your kind words and opinions. We are here in the future to give you the best service we can. Thank you so muchErin

- Pearl City Auto Works
5

Good job and excellent service! Being able to use a loaner allowed me to do errands while car was being serviced. Always courteous and knowledgeable.

Thank you for the compliment. I love to hear it. Thank you so muchErin

- Pearl City Auto Works
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