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5

Best ever!

Hey ALHappy to be of help. Thank you so muchErin

- Pearl City Auto Works
5

Very fast and expedient service. Always checking for any problems with the vehicle and reporting it to us if it will be of a problem and recommended repairs if necessary.

Hey Mr. tang,We love the chance to take care of you so you are safe on the roads. I'm glad that we can be speedy to your liking. I appreciate you,Erin

- Pearl City Auto Works
5

I suppose this story begins almost exactly one year ago. I found myself stranded in a parking lot with a dead battery as I was trying to leave for work. My car had gotten its milestone service about a week prior, so I was pretty annoyed about being blindsided by this. Fast forward to a year later and a new(er) vehicle...and I notice a helpful advertorial in my neighborhood newsletter about how car batteries can give out in our intense summer heat. That definitely got my attention! At the end of the article was an offer for a free courtesy check of your battery at Pearl City Auto Works. I emailed Erin that evening to request a courtesy check, and the very next morning their receptionist called me to schedule. She was very friendly and helpful; my only quibble is that she didn't mention where exactly they're located inside Harbor Center as that would've definitely saved me a few minutes and minor frustration (turns out, they're a few doors down from Napa Auto Parts).Upon my arrival, the young lady behind the counter greeted me warmly and promptly got me checked in. It took about half an hour, but they gave my car a more detailed once-over, not just the battery. Erin came over to say hi and told me everything was in good shape...which was great to hear, since I'd just had my car in for milestone maintenance a few weeks ago! We struck up a conversation about dogs and dog training (what are the odds...lol), and she became a keeper in my book!My safety check is coming up next month. Guess who I'm gonna call (and it's not Ghostbusters)!

Love it!

- Pearl City Auto Works
5

Great customer service, friendly staff and good mechanics.

Thanks a lot!

- Pearl City Auto Works
5

I have been to a lot of repair shops over the years and have found none better than PCAW, They care about your car and makes sure all repairs are done efficiently and at minimum cost. I have been to some repair shops where they add on to the cost by making unnecessary repairs. I trust PCAW and their mechanics unconditionally and I know that when my car is repaired and ready they did their very best work at minimum cost. Quality work at minimum cost, what more could you ask for?

Hi Tom,You are so wonderful. A pleasure always to care for you. Thank you for the opportunities you give us to put our best foot forward. I truly appreciate youErin

- Pearl City Auto Works
5

Than you very much for taking care of all my auto needs. If it wasn't for those reminders that you send out, I would still be driving a defective car. Call it perfect timing. Thank you again PCAW!

We love you, Rodney. Taking care of you is a delightful experience. Thank you so much for your support!Erin

- Pearl City Auto Works
5

service was excellent and fast

Hi Mr. Kon,I'm so happy that you gave us the chance to service excellently. I truly appreciate you.Erin

- Pearl City Auto Works
5

Friendly and professional services.Great communication with repairs and cost.

HI TimothyWe are very grateful for your kindness and understanding. We look forward to always taking care of you and your family in the future. Thank you so muchErin

- Pearl City Auto Works
5

I have no complaints with the staff and management. They are very good at whatever is asked of them to do. I have been a faithful customer ever since the business opened and I will continue to be a customer. Aloha

Hey Mr. Watanabe,Thank you for business and continued support. We will always be at our best for you and your family. Much thanksErin

- Pearl City Auto Works
5

I've been a customer for over 25 years! Dennis and daughter Erin were running PCAW when I first found them. Erin took over the business when her dad retired. Erin and her crew are the bomb! Very friendly and knowledgable. Always accommodating, too! My car is in and out in a timely manner. I trust PCAW with my vehicles and have and will continue to recommend them to anyone!

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