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4

Aloha,The service was very good and very professional.The gave a quick and accurate service quote.They called in a timely matter to notify me my, car was ready.I like the website it was very easy to use and access information.Henry

5

Always helpful and shows genuine concern and care

Hi JonellThank you for your kind words. Being genuine is very important to us. Thanks for taking notice. Thank you so muchErin

- Pearl City Auto Works
5

Went in for a problem with my brake lights... wouldn't turn off. I found the problem to be a small plastic piece that broke off. I substituted a piece of cardboard and took it in the next morning. After I provided information at the desk and was going to my car to get my coffee but I needed the keys to get in. That's when I was told that it was unlocked and the plastic piece was replaced! All done! I know that if I took my car to the dealer, I would have had to wait for an hour or two and maybe longer just for them to get to it.

5

Fast and effficient!

5

Professional. Friendly. Complete work in timely manner.Good communicators.

Hi MarkWe strive for customers like you!ThanksErin

- Pearl City Auto Works
5

I found the staff vary friendly and very efficient. I recommend this establishment to none looking for good competent service.

5

I have been impressed with level of service

Hi Mr. Hawkins,Happy to be of service to you. We will always take care of you to the best of our ability.Thank You,Erin

- Pearl City Auto Works
5

Excellent workmanship

Hi Mr. OtaThanks for giving us the chance to take care of you and your vehicle. We appreciate your business tremendously. Thank you so muchErin

- Pearl City Auto Works
5

I've been bringing my cars to PCAW for the past three years. They were recommended by Hawaiian Tire & Auto Center, a very trustworthy and fair company. When a trustworthy company recommends another company, I pay attention.PCAW has been working on my 1991 Toyota Pickup and 2005 Toyota Corolla for the past three years. Each time I bring my cars in, I get excellent service and reasonable prices. I have never felt like they were trying to squeeze an extra dollar out of me.A year ago I brought my Corolla in for its annual safety check. The new safety check regulations are more stringent but more thorough to ensure the safety of the cars. I watched the mechanic, Keoki, go through the meticulous steps of inspecting each part of the car and verifying it with pictures. I got the sense that this place is high on integrity because they wanted to do things correctly.On my most recent visit, the struts on my Corolla, which had 74,000 miles, needed to be replaced. I brought my car in at 8:00am, was quoted a fair price, and had my car ready by the afternoon.PCAW reminds me of the service station of yesterday, but without the gas pumps. The mechanics are reliable, the work is excellent, and the customer care is top-notch. I appreciate the work-ethic of Shay, Erin, and Keoki.

5

I love the service Pearl City Auto Works provides! They are honest, friendly and always accommodating to my needs!

Hi Teri,We love you too!! I'm so happy that you are satisfied with our services.Always here for you.Erin

- Pearl City Auto Works
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