5

Outstanding service! I’ve been taking my truck here for service going on two years now. I highly recommend Pearl City Auto Works!

5

Did a great job once again in taking care of my car and fixing the problem. Very professional and even helped in getting my car towed. They fixed the problem in a timely manner as well.

5

Repairs were done ahead of projected completion date

Awesome Wayne. Thank you for the opportunity to service you & your vehicle.

- Pearl City Auto Works
5

January 18, 2019 I am very impressed with the service and professionalism at Pearl City Auto Works. Keoki, Shay, and the team are very cordial and take the time to thoroughly explain (so that I can understand) what services were performed on my car. The work was efficiently completed within a short period of time. I especially appreciate the written report complete with pictures that was emailed to me; it's like a doctor's report of my car! One area to improve (if possible), when I asked about whether or not my brakes needed to be changed (as was suggested by another repair company), perhaps information about how many more miles are estimated before the brake pads would need to be changed could be included. MAHALO!

Thank you so much for your feedback. It definitely helps us better our service. Much appreciated Naomi!!

- Pearl City Auto Works
5

They did a really good job on our 2007 Highlander which needed to have the alternator replaced and also at the same time change the drive belts. They are truly first rate mechanics.

We are very appreciative of you!! Thanks for the kind words.

- Pearl City Auto Works
5

Excellent customer service. I went online to schedule an appointment for safety check and oil change. Received a message acknowledging my request, and the date I chose was available. The day before my appointment, I got a personal phone call reminding me. Work was completed in a timely manner (less than an hour)...and with a smile. Friendly, personable, helpful.

Thank you for Mark!!

- Pearl City Auto Works
5

Great service! Very easy to schedule, convenient to drop off and quick. Also appreciate how they provide consultation for preventive maintenance, very professional and trustworthy.

Thank you for your appreciation. We are so grateful that you are our customer!!

- Pearl City Auto Works
5

Service from appointment making till pick of vehicle was pleasant. Vehicle is well taken of by pearl auto works. All concerns have been transmitted to us.

Thanks Suenishi's!! We appreciate the feedback so we can keep up with these communications.

- Pearl City Auto Works
5

Great staff. Very polite and courteous.

You guys are so pleasant to help. Thank you!! for being so polite & courteous as well.

- Pearl City Auto Works
5

My car had a starting problem so took it to the only family that I trust to work on my car. PCAW. As usually, they did an excellent job of repair at a reasonable price and my car was back on the road again. A great place and a great bunch of people who go out of their way to provide excellent service. None better!!!

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