5

Took my daughter‘s car in for a tapping noise that seems to be coming from her engine, The price that was needed to be done for this was a little more than what I wanted to pay for my daughter’s car, so I left it up to my daughter to see what she wanted to do. She didn’t have the money to fix this problem .So we ended up taking the car back with out any repairs.What I truly liked about this place they were really honest and upfront about everything. They did a full review of the car and showed all the issues that her truck had , with pictures of the problems, of now and what can happen if you don’t get this done. I really thought that they were really thorough. So thorough that I decided to take my car there to have them look at it and let me know all the issues of my car, which might be a couple . I would definitely Recommend Pearlcity Auto Works.

Thank you Mr. Ching!! We truly appreciate your kindness.

- Pearl City Auto Works
4

Everyone was really nice, waited for my car instead of dropping off. Time waiting was ok, office nice and cool and clean. Would use them again when needed

Awesome to hear Audrey!! See you next time.

- Pearl City Auto Works
5

Thanks Toni for the 5 stars!!

- Pearl City Auto Works
5

Always superfino service & staff. mahalo

Thanks so much!!

- Pearl City Auto Works
5

Friendly greeting upon entering the office, check in and let me know estimated time work to be completed. Alignment done and truck drives like new. Thank you Pearl City Auto works.

Perfect Jimmy!! We are so happy that you & your truck is happy.

- Pearl City Auto Works
1

Took my car here for an oil change, and 5k miles later I decided to do an oil change with my friend, come to find out this shop broke my drain plug and sealed the hole with blue sealant and had to replace the entire oil pan with a different mechanic, they do not tell you if they break something and instead they cover it up to save their butts, I am never taking my car here ever again.

We are very disheartened to learn about this. We truly want to resolve this with you. Unfortunately we don't know who to reach out to because there is no name for us to search for. Can you please, please, please give us a call at 808-486-4848 or email us at [email protected] so we can make this right. Appreciate it!

- Pearl City Auto Works
5

I took my car in near the end of October 2025, to get my AC fixed. I explained I was going on a 2 week trip and my husband would be the one to ccontact. While I was away, they contacted only my husband and arranged pick up of my repaired car with him. The service from everyone involved was courteous, professional and efficient. I even got a certificate for a free safety check! I'll be bringing my car here if I need any repairs.

Awesome to hear Joann!! It's our pleasure & look forward to seeing you next time.

- Pearl City Auto Works
5

Mahalos Orson!! We love the 5 stars.

- Pearl City Auto Works
5

Thank you Kris!! We appreciate the 5 stars.

- Pearl City Auto Works
5

Only thing I would recommend in my opinion is .If a customer has a concern about the vehicle you guys serviced .You should have the mechanic come out automatically and speak with customer about their concerns . Because he or she is the one that did the work and can explain to the customer about their concerns and what they did to the vehicle . Not someone else who did not work on the vehicle. I took my vehicle to Good year to get a second opinion and the lead mechanic explained everything to me about my concerns for free .Thats all

See you next time Mr. Kipi!! Thank you for your patience.

- Pearl City Auto Works
Pearl City Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pearl City Auto Works (808) 486-4848 if you have any issues in accessing any area of our website.