Always top notch workshops, respectful of your time, knowledgeable informative professional, and accommodation just down to earth good folks later, Lord will
We appreciate you Gary! Always a great experience with you.
Many thanks for the 5 stars! Appreciate it Antonella.
Shay and her team did a great job on my Hybrid Highlander repairing the ABS. She kept me updated on the status and found options to cut down the cost. Thank you Pearl City Auto Works. 🤙🏽
Thank you Bernard! We pleased we could assist you with our service.
Very pleased, staff is friendly and efficient, mechanics are knowledgeable and helpful 🤗
Our pleasure Mr Nishmoto!
Thank you Amy!!
Staff has always been polite and professional. Service was completed within estimated timeframe and prices are reasonable. Received a post service follow up call to ensure no concerns were encountered- this was unexpected and appreciated.
Thanks so much Sarah!! We are very happy that we can make your experience a pleasurable one.
Awesome shop! Super friendly and honest crew who really know their stuff. Fast service and great communication—highly recommend!
Many thanks Eric!! We appreciate you.
Big thanks to the crew at Pearl City Auto Works-- highly recommend them!
I brought my car in on the assumption that my car may be overheating and a weird burning smell. However, they were able to confirm that my they were no overheating issue and the burn smell was residual residue from work done on a gasket cap replacement. Besides them diagnosing the issue, they offered a complimentary inspection that discovered other issues that I was not informed of from another repair shop. I had made another appointment to drain and refill CVT transmission, that the other shop never offered me to do it, even for the 11+ years I had the car. I value a repair shop that goes the extra step to diagnose future problems on a car and lets you know what is needed to be fixed soon or in the future; something that a lot of repair shops don't seem to not value for their customers nowadays. I had a bad experience with that other shop as I paid for work that they did not do and had to complain to them to loan me a car when they failed to give my car back before closing. I thank the everyone there for being patience and understanding with me as I am not very knowledgeable of maintaining cars but valued having them work to diagnose and solve the issue with my car. I would recommend them for their great service and friendly staff toward me and from what I've seen, other local customers.
I had such a great experience with Pearl City Auto Works. From start to finish, everyone was so welcoming and truly embodied the Aloha spirit. The pricing was very fair, and what stood out the most was how much they genuinely care about their customers and stand behind their work. You can really tell they take pride in what they do and want to make sure everything is done right. A big mahalo to Erin, Shay, and Keoki for taking such great care of my car. I really appreciate the excellent service and will definitely be coming back!