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5

They were amazing!!! After being completely ripped off from a previous mechanic (TWICE) they were able to get me in, give me full diagnostic, fix what was actually causing my issues, get my car back to me & provided a full report for less than $300. I’ve definitely found my mechanic on the island. They are busy but honestly SO worth it

Thank you so much Brittany for the amazing opportunity to serve you & your Chevy Cruze!! We love that we can be your go to mechanic shop.

- Pearl City Auto Works
5

They replaced my oil filter housing, did an oil change, and put on new windshield wipers. I like the service of pearl city auto works (PCAW).First of all, the manager, Keoki, and Jenn (office staff) give great customer service. They are knowledgeable about car repair, friendly, and are honest. It is hard to find honest people in the car repair business. Second, they look out for your best interest in terms of cost. If they can find some way to save you money, they will let you know. For instance , they told me that if I brought my own air filter and windshield wipers, that it would be cheaper for me so that is what I did. Third, PCAW offers free car loaner if you need a car to borrow while they work on your car. All you have to do is just fill up the gas tank before you bring the loaner back. Fourth, the staff is willing to work with you on your car repair needs. I needed my car repair to be finished no later than 1:30 PM because I had to work at 2 PM. Since I brought in my car 30 minutes late, it wasn’t promised that they could have it done by that time. Which I understood. However, The staff made sure my car repair was done in a timely manner and I was able to go to work on time. Apparently, the mechanic worked through his lunch just to finish my car repair on time. It is small details like that that make me want to come back to Pro city auto works.

Thanks Lynn!! We appreciate you.

- Pearl City Auto Works
5

Good

Mahalo to you Francis!! Its a pleasure.

- Pearl City Auto Works
5

My wife’s battery died on her. Keoki made time for her that same day. He research and found our battery was still under warranty so there was no charge for the battery. Awesome job. Thank you

We are super grateful that we could get her back on the road. Thank you so much!!

- Pearl City Auto Works
5

Great customer service, so friendly!! Everyone in the shop was awesome and my Jeep was fixed the same day they got it!11/10, will be a regular customer

Awesome!! We appreciate the opportunity you gave us to help take care of you & your Jeep.

- Pearl City Auto Works
5

Excellent customer service and proactive assistance to get my car back on the road again.

5

Great customer service and mechanic’s I will go back again for any problems with my truck. Thanks again 🤙

5

Got the job done! Amazing service

5

very honest, completed repairs on a timely basis & gave discounts.

3

Hi William, I cannot find a invoice under that name. Can you please help us with this so we can resolve the less than satisfactory service. I don't have any information to contact you. Can you please give us a call at 808-486-4848 or email at [email protected] We truly appreciate it.

- Pearl City Auto Works
Pearl City Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pearl City Auto Works (808) 486-4848 if you have any issues in accessing any area of our website.