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5

We had an excellent experience with Pearl City Auto Works, our scheduled appointment was on time, the staff was very friendly and knowledgeable. They explained what was going to be performed with the diagnostic test and if they could diagnose the problems within 30 minutes, I would pay $90 versus $130. Right off the back, we saved $40 and the results were sent online to us. Keoki, also went above and beyond the call to research the cost of a Honda catalytic converter (expensive) and if a warranty covered this expense (saving us thousands of dollars). It felt really good to find a business that we could trust, took care of their customers and save their wallets. We highly recommend them and we will definitely continue our business with them!

5

Pearl City Autoworks are the best. I trust them to do what is best for "ME the customer!" You need work on your vehicle, call them. 🤙💯

5

Service was great. I appreciate the email detailing the checks with recommendations performed on my truck upon completion.

5

Always gives excellent customer service

Thanks Mr. Yokotake!!

- Pearl City Auto Works
5

I have been going to Pearl City Auto Works for years. Every time that I have gone, I have been treated with great customer service and have been told everything in regards to needs of my car. They even send me updates through text/email of what services my car had and what may need attention in the near future. I totally recommend PC Auto Works, as I have trusted them for years and refuse to take my car anywhere else.

5

These guys give the best customer service of all the auto shops I’ve been. They’re very friendly, and their work is honest and top quality!

5

Gene is very good and knowledgeable at what he does. Professional and easy to work with. All the staff are helpful and accommodating to the specific needs of your vehicle. Recommend these guys especially for older Nissan's. Will be coming back.

Thank you for bringing your 300ZX in. We appreciate it Christian!!

- Pearl City Auto Works
5

I was searching online for an auto repair shop in the Pearl City/Aiea area and what caught my attention was PCAW offers loaners while your vehicle is being worked on. I called to give them my car problem and made an appointment. I love the text alert system that they use and also photo diagnostics with explanation sent to me. WOW howz that for high tech customer service notification. The garage and AC office are kept really clean and safe (social distancing). Keoki and Erin answered pretty much all my questions about other car related stuffs. Awesome people and overall service. NO MO WEIRD AND LOUD clacking sounds from the motor, "FIXED". A happy wife makes a happy life. "She didn't even hear me park her car in the garage" . MAHALO PCAW

5

Follow-up work was also recommended and will be presented with quotes.

5

The staff was incredibly friendly and honest. They came up with a repair plan that helped me make the best decision for me and my vehicle. I would recommend this business to everyone.

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