5

I had an emergency situation where my car was overheating because the heater hose connector had broken. I was nearby Pearl City Auto when it happened, and they kindly made arrangements to see me as soon as I arrived. Because I had a friend with health issues with me, they allowed me to purchase the part at the nearby Napa to shorten the wait time, and they even stayed into their lunch hour to finish the job for me so I didn't have to wait til after their lunch hour. I am so grateful for their professional and friendly service. And I was also impressed by the cleanliness of their garage -- something you don't always see at mechanic shops.

Thank you for your awesome feedback. We definitely appreciate you & your input.

- Pearl City Auto Works
5

Good job

Thank you!!

- Pearl City Auto Works
5

I’m happy

We're happy when you are happy, Mr. Teixeira.

- Pearl City Auto Works
5

Excellent Service - they do not cut corners - vehicle thoroughly inspected. Well run busines.

Awesome to hear!! Thanks Jay.

- Pearl City Auto Works
5

As usual they did an exceptional job to make me feel good despite having an car emergency. They were able to take my car in the day I called and it was ready the next morning.

So glad we were able to help. Thank you for trusting us!!

- Pearl City Auto Works
5

Excellent as always!

Thank you Wendy!!

- Pearl City Auto Works
5

These guys are great! Excellent communication and follow ups. They also completed the work on my car in half the time they suggested it would take. Fair pricing on parts and labor, too. I’ll be back and thanks again!

We are so glad to hear this. Thank you Andrew!!

- Pearl City Auto Works
5

Excellent service and performance of work on our vehicles has been consistant over the years.

Thank you for always giving us the opportunity to work on your vehicles. We definitely appreciate you!!!

- Pearl City Auto Works
5

As always the car service was completed in an expeditious manner.

Awesome Brian!!

- Pearl City Auto Works
5

Great service, but more importantly is their honesty. Ask them to check out a problem, and they informed me their wasn't one that need repairs. Could have lied but didn't, save me some expense. Not to many would be that caring about helping the customer.

So happy to hear this!! We are grateful for always giving us the opportunity to serve you & your vehicle.

- Pearl City Auto Works
Pearl City Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pearl City Auto Works (808) 486-4848 if you have any issues in accessing any area of our website.