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5

Great service reasonably priced. The only place I know that will give you a vehicle while your car is in the shop.

HI ToddI'm very happy to accommodate you while your car was being repaired. Love to hear that we are doing our job. Thank youErin

- Pearl City Auto Works
5

Excellent service and workmanship. Honesty is a way of life here. Have never been disappointed. Customer for over forty years

Hi Mr. TanitaWe are so happy to have customers like you. We will always take care. Thank you so muchErin

- Pearl City Auto Works
5

Customer service is great! I took my Yukon here and they were able to fix what GMC couldn't. Mahalo for your honesty and help in getting my electrical fixed and working properly.

5

Amazing fast service.

5

Excellent service

5

As always excellent service! I was there to pick up a family member who was dropping off their car and asked to set an appointment to do my safety check, they were able to do it right then and there and it was 20 mins before closing time! They are the best!

Hi Kathy,We just love you. Thank you for your support.Thank You,Erin

- Pearl City Auto Works
5

Did the work within the estimate and front office/mechanics are easy to talk to.

Hi PaulThank you for the great review. Good to know my crew took care of you. ThanksErin

- Pearl City Auto Works
5

Awesome to finally find place that gives an honest assessment of what was really needed to be done to repair our vehicles and then also provide outstanding quality service. Your quick completion of the repairs proved that you respected our needs to get our Vehicle back in a timely manner and made us feel important. You guys are truly a rare find and have our highest recommendation.

5

Happy as a clam with the way they handled this. I had been going elsewhere for maintenance, trying to avoid dealership. 12 months ago, did the oil and filter service at that "elsewhere". 2 months ago, noticed oil level rising (!), despite the fact that car leaks oil. No milky appearance to the oil, and no contamination in coolant reservoir, so one can assume not coolant related. Must be gasoline infiltrating. Oil blackening and smells burned and gassy. Also becoming thinner (less viscous). So I went back to "elsewhere" but they have health issues, and cannot take new work. We decided that it could have been a one time occurrence, and to change the oil ASAP and then observe it. I tried few nearby fast lube places, and was turned off by their inability to think outside of the box. Then I decided to do the job myself, but found that the drain plug had been over torqued and distorted by "elsewhere", and I simply could not remove the plug. PCAW was more than willing to do the job, and without flinching. They even let me supply the oil, filter, O-rings, and new drain plug. They charged a VERY reasonable rate, and they also reset the maintenance reminder and did a number of other checks. I could not be more pleased. If the oil level continues to rise, it will be sad, but that's life. They may help with the repair (fuel injectors?) or refer me elsewhere. I feel safe with them already. 1995 BMW 525i.

HI LonI am absolutely pleased that we were able to help you. That's what we are here for. Always willing to help you any time. Thanks so muchErin

- Pearl City Auto Works
5

Employees are very helpful and accommodating with scheduling our needs.

HI Mrs. SuenishiThank you for your kind words. We are always here for you guys. Thank you so muchErin

- Pearl City Auto Works
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