5

Pearl City Autoworks diagnosed and fixed our brake problem in one day, even though my own mistake caused an unnecessary delay. This is making the customer happy even when it's his own fault. Not surprising though since they have been keeping me and my cars happy for many years. Excellent service as always.

We love you guys!! Thank you for your trust & opportunities to service you.

- Pearl City Auto Works
5

Awsome service!! We were always keep abreast on what was happening with our vehicle and gave permission before any work was done. Best place and best prices. Will recommend others to Pearl City Auto Works.

Thank you for your feedback. Appreciated greatly!!

- Pearl City Auto Works
5

Best business to deal with to get your auto fixed. Quickly done when parts are available and loaners are available for use.

Thank you for being such a great customer & friend!!

- Pearl City Auto Works
5

They installed my Borla mufflers.quickly and at a good price.

Awesome!! Sounds good.

- Pearl City Auto Works
5

They had the parts on hand and did the job quite quickly. My car is some 15 years old but like how they maintain it.

We are grateful for you, Paul!

- Pearl City Auto Works
5

As always, prompt, courteous and efficient service!

Thank you Mr. Arakaki!!

- Pearl City Auto Works
5

Excellent fast service and diagnostics. E mail descriptions pointing out problem areas and recommendations for repairs ,outstanding.

Thank you Cliff. Appreciate the feedback.

- Pearl City Auto Works
5

Great customer service from Shay and Keoki ! Always detailed and willing to work with the customer.

Awesome Sid!! Thank you.

- Pearl City Auto Works
5

Choosing an auto shop is always a challenge. You can never tell if a shop is just trying to take your money or truly trying to help you. From the moment I called, I received nothing but outstanding service!! They were accommodating to my schedule and offered a loaner so I didn't have to miss work. I went in because I was told (by another shop) I needed my brake pads changed and rotors resurfaced. PCAW did a courtesy inspection on my entire car and emailed me the report.(Yay!! technology) After talking to Keoki, it turned out that my car brakes were fine for another 5000 miles! I was grateful that they took the time to check it out and not just change it because I was "told" something was wrong. Now this is true "SERVICE", they easily could have made $400+ off of me but didn't. I was so relieved! They definitely have their customer's best interest at heart. I've never been so pleased and confident of a body shop. I'm a customer for life! You can bet I'll be sending you referrals! MAHALO!!

So grateful to hear such touching feedback. Thank you!!

- Pearl City Auto Works
5

Took my Tacoma in for my timing change gasket, water pump and regular maintenance. Got it back like I just drove off the lot in 2006. They took the time to clean some areas and it literally made a huge difference when I started driving it. I had to call them back to ask what they did because it was that noticeable. Thank you very much I really appreciate your attention to detail and genuine care.

Awesome to hear that there was a difference. Thanks Dan!

- Pearl City Auto Works
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