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5

They did an excellent job of repairing my brakes quickly and efficiently. I have always received excellent service at PCAW. It is a great place to have any repair work done and their prices are very reasonable..

5

We always receive honest and professional services for our cars. Staff is courteous and friendly which makes it easy to use PCAW as our one stop car servicer.

5

I was extremely pleased with Pearl City Auto Works.Ashley and Erin were extremely pleasant to work with concerning the problem with my car! I was provided with what they found wrong and a estimate of the cost to fix the problems. I was also pleased with their email system and the ability to communicate with them! These two young ladies made it a true pleasure to work with them!

5

My car had recently shown me the anxiety causing Check Engine Light and I had unsuccessfully tried to call/visit several big company auto part/repair places for a simple diagnostics. I called Erin at Pearl City Auto Works and she told me to bring the car on by and they would be able to at least provide this service for me on a Saturday. I appreciated the upfrontness on probably not being able to do any service on the car but they could diagnose the car and find out the codes for the problem. I brought the car by and within 10 minutes I found out the problem. Unfortunately, the code was for something the shop doesn't specialize in but she was super helpful and provided me a name and number of another person that does that type of work. This is the most helpful & professional auto shop I have ever been to on island and main land included. I would have gladly asked for them to service my car given the circumstances they could. I recommend this shop if you want a fair, quick, and local place to take care of your cars auto issues. Mahalo!

5

Communication, integrity, and quality: all exceptional.

5

I love it!

4

Ashley was very helpful and friendly. I'm impressed with the cleanliness and organize the shop is . Thank you, is nice to see people smile back at you.See you again.Theresa

5

Very well done repairs with accurate estimations. Appreciated the discount and especially the work was done quickly way ahead of schedule to enable us to enjoy the use of the vehicle for the weekend. Service writer knowledgeable and courteous.

4

You guys are awesome. Thanks for all the hard work, knowledge and care you provided on my 2009 Honda. Erin your personality rocks. Keep up the good work. Happy New Year..

4

For a diagnosis very reasonably priced. However I felt over priced for the work needed to be done.Price for part is $50 but total bill is $400 I guess its for the labor. Also, front desk girl very nice good customer service. Was told I'd get a call around 12pm for an update never got a call. I had to call at 2pm to see what's going on. Lady on phone kinda rude, could tell it wasn't the front desk girl. Would I come back? Meh...im kinda unsure about this place.

Sorry to hear this. I apologize about you seeing me as being rude but I was upset that no one contacted you about your vehicle. I will take care of my harshness in the future. Thank you.

- Pearl City Auto Works
Pearl City Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pearl City Auto Works (808) 486-4848 if you have any issues in accessing any area of our website.