5

Very friendly service and super reasonable. I had my car serviced by them twice for issues with my 10 year old car and they did a great job in being thorough and very clear about what my car needed. They were also very kind about letting me leave my car there overnight since I was unable to pick it up by their closing time. I get the vibe that they try their best and are very customer service oriented. Also appreciated the follow up calls after they service my car. Thank you very much. :)

Super happy to hear this Terri. We are very grateful for customers like you. Much thanksErin

- Pearl City Auto Works
5

Erin did an outstanding job of meeting our needs in a timely manner. We truly appreciate her professionalism and service

4

Nothing really to say other than being disappointed not getting the 10% discount.

5

The shop was so nice and clean. The mechanic was very nice. The lady in the office was friendly and helpful. We are glad we found this shop!

5

The work done on my 2006 Ranger to correct problems with engine performance has completely solved nagging issues with the (PCM) powertrain control module and ignition coil malfunction.

5

Shay Kunitake and Keoki Velardo treated me with professionalism. Shay explained cost in details and Keoki showed me areas that needed immediate repairs. My experience was pleasant and stress free.

5

Excellent, personable, knowledgeable, professional staff!! After first repair, we came back and we are glad we did. Appreciated use of a loaner, very helpful.

5

They have been nothing but honest and always out to try and help the customer save a buck. They may not be the cheapest, but you pay for what you get and they are worth it. Their staff is so knowledgeable that they have ended my search for a mechanic on the island.

4

Everything was great. One issue was when I was asked when I last changed the transmission fluid (I didn't know). They recommend every 30k miles. It was put on my 'recommended' list. Later I called my dealership and they said for my car I should NEVER have a transmission flush.

5

Courteous & professional. Gave me the information needed for me to decide on the repairs and parts to replace.