Aiea Auto Repair

Took truck in for engine light problem. They called us to inform the problems that needed to be fixed and asked if we wanted to go ahead. When job was completed they gave us a call. At that time I asked if they had time to replace a headlight bulb for another car, which was discovered that morning. They were very helpful and were able to fit me in the same day.

Pearl City Auto Works' technical people are very professional, do excellent work and very patient when answering my questions. When found, they will inform me of areas on my car that needs repair and if possible, which problems are not serious so that they do not have to be worked on for now. They also recommend ways to keep my car in good condition.Their owner, Erin, and office staff is always friendly, explain the cost (which is reasonable) in detail and try very hard to give me an appointment as soon as possible. Erin also expects excellent work from her associates, that they conduct themselves professionally, and that their work area is always safe and clean. I want to go to a car repair shop that will give me top quality work, fair price, and where I feel I am being treated honestly. Pearl City Auto Shop is the place I have experienced this.

I was treated very well even tho I had not made an appr.

The mechanics & staff at PCAW always bad ass!! Great service & excellent knowledge as usual! Mahalo!

Customer service, repair, and expertise were outstanding! Despite the new online technology and younger workforce (since my parent's generation), Pearl City Auto Works still provides the same honesty, hard work, great value, and smiles of the past. We want to personally thank Shay and Keoki for keeping to the highest standards in the automotive maintenance industry and look forward to visiting this business for generations to come!

Really good service!! Excellent information on what was done and what needs to be done to keep the car in good running condition. I appreciate your honesty and being ethical with your customers.

Good job and excellent service! Being able to use a loaner allowed me to do errands while car was being serviced. Always courteous and knowledgeable.

Always a pleasure to working with this company. They are fast, efficient and professional!

I always have good friendly service. They are very accommodating. I do miss the Saturday hours. Since I am a Mon-Fri employee, I have to take a day off to get my car taken care of.

Aloha,The service was very good and very professional.The gave a quick and accurate service quote.They called in a timely matter to notify me my, car was ready.I like the website it was very easy to use and access information.Henry